Regulamin zakupów

THE INTERNET REGULATIONS OF SOOSPENDERS.COM ARE VALID FROM 25.12.2014

SOOSPENDERS.COM IS AN INTERNET SHOP CARRYING OUT MAIL ORDER UNDER THE ADDRESS WWW.SOOSPENDERS.COM. THE SHOP IS THE PROPERTY OF THE COMPANY ART PROFESSIONAL MAGDA CHORAZYKIEWICZ-SROCZYNSKA, ENTERED INTO REGISTERED BUSINESS RECORDS CONDUCTED BY THE MAYOR OF THE MUNICIPALITY OF DĘBICA UNDER THE NUMBER 3375, TIN 9452131691, CRO CERTIFICATE 1210009220, E-MAIL ADDRESS: CONTACT@SOOSPENDERS.COM, PHONE NUMBER 696 419 986

TABLE OF CONTENTS:

1. GENERAL REGULATIONS.

2. TERMS AND TIME OF ORDER REALIZATION.

3. DELIVERY OF GOODS.

4. PAYMENT METHODS ACCEPTED.

5. PRODUCT CLAIMS AND REFUNDS.

6. RETURN CHARGES.

7. PERSONAL DATA.

1. GENERAL PROVISIONS

1.1 SOOSPENDERS.COM IS AN INTERNET SHOP CARRYING OUT MAIL ORDER OF GOODS THROUGH THE INTERNET AT WWW.SOOSPENDERS.COM. THE SHOP IS THE PROPERTY OF ART PROFESSIONAL MAGDA CHORAZYKIEWICZ-SROCZYNSKA ENTERED INTO REGISTER BUSINESS CONDUCTED BY THE MAYOR OF THE MUNICIPALITY DĘBICA UNDER THE NUMBER 3375, TIN 9452131691, CRO CERTIFICATE 1210009220, E-MAIL ADDRESS: CONTACT@SOOSPENDERS.COM, PHONE NUMBER 696 419 986

1.2 THE BELOW RULES DEFINE THE TERMS OF USE OF THE SHOP, THE CONDITIONS OF PRODUCT ORDERS AVAILABLE IN THE STORE, THE POLICIES AND TIME OF ORDER REALIZATION, CONDITIONS AND PAYMENT, LEGAL RIGHTS TO CANCEL ORDERS, WITHDRAWAL AND RULES FOR SUBMISSION OF CLAIM.

1.3 THE CLIENT IS ENTITLED AND REQUIRED TO USE THE SHOP IN ACCORDANCE WITH ITS PURPOSE. THE CLIENT IS REQUIRED TO REFRAIN FROM ANY ACTIVITY THAT COULD AFFECT THE PROPER FUNCTIONING OF THE SHOP, INCLUDING THE PROVISION OF CONTENT WITH AN UNAUTHORIZED CHARACTER.

1.4 THE DIFFERENCES BETWEEN THE PRODUCT AND THE ACTUAL APPEARANCE MAY RESULT FROM INDIVIDUAL COMPUTER SETTINGS OF THE CLIENT AND MAY NOT BE THE GROUNDS FOR RECLAMATION.

1.5 THE INTERNET SHOP SOOSPENDERS.COM IS NOT RESPONSIBLE FOR ANY DISTURBANCE IN FUNCTIONING CAUSED BY FORCE MAJEURE, UNAUTHORIZED ACTIVITY OF THIRD PARTIES OR INAPPROPRIATE PERFORMANCE OF THE SHOP ON THE CLIENT’S DEVICE.

1.6 THE ONLINE SHOP ANNOUNCES THAT THE GRAPHIC MATERIALS, PICTURES, LOGOS, NAMES PLACED ON THE SITE MAY BE PROTECTED AND RESTRICTED UNDER THE PROVISIONS OF THE ACT OF THE INDUSTRIAL PROPERTY RIGHT.

1.7 THE SHOP CONTAINS CONTENT PROTECTED BY THE COPYRIGHT OF INTELLECTUAL PROPERTY LAW. CUSTOMERS AND VISITORS TO THE SHOP ARE BOUND BY INTELLECTUAL PROPERTY RIGHTS AND ARE LIABLE FOR FAILURE TO SOLE LIABILITY OF THIS POINT.

2. TERMS AND TIME OF ORDER REALIZATION.

2.1 EACH SUSPENDER IS HAND MADE, SO THEY MAY SLIGHTLY CARY IN APPEARANCE. EVERY PIECE OF LEATHER MAY VARY SLIGHTLY IN SHADE, STRUCTURE. EVERY COUPLE OF HARNESS IS MADE OF REAL LEATHER. MOST MODELS HAVE MATERIAL INSERTS. HARNESS IS MADE IN LIMITED SERIES.

2.2 SUBMITTING THE CONTRACT IS EQUAL TO CONTRACTUAL SALE BETWEEN THE CLIENT AND THE SELLER.

2.3 THE SHOP SOOSPENDERS.COM ALLOWS TO SUBMIT THE CONTRACT WITHOUT REGISTRATION.

2.4 THE CLIENT MAKES THEIR ORDER BY SELECTING THE PRODUCTS WHICH ARE ON THE WEBSITE AND CLISKING "ADD TO CART", AND THEN SELECTING THE METHOD OF PAYMENT AND ACCEPTANCE OF GOODS.

2.5 THE PRICES OF PRODUCTS ON THE SITE INCLUDE VAT TAX – THEY ARE GROSS PRICES. FOR EACH PRODUCT, AN INVOICE IS CREATED AND IT IS ADDED DIRECTLY TO THE PACKAGE OR SENT ELECTRONICALLY.

2.6 IF THE CASE OF A SALE CONRACT, THE TIME OF ORDER REALIZATION IS NO LONGER THAN 14 CALENDAR DAYS FROM THE DATE IN WHICH THE SELLER RECEIVED THE PAYMENT FOR THE ORDER WHICH THE AGREEMENT INCLUDED.

2.7 THE TIME OF ORDER COMPLETION DEPENDENDS ON THE PRODUCT AVAILABILITY. EACH HARNESS IS HANDMADE IN SHORT SERIES. IN THE CASE OF AVAILABILITY OF THE COMMODITY, THE TIME OF COMPLETION IS AROUND 3 DAYS FROM RECEIPT OF THE PAYMENT. IN THE CASE OF LACK OF THE COMMODITY, THE SELLER IS OBLIGED TO INFORM THE CLIENT ABOUT THE TIME OF ORDER REALIZATION.

3. ORDER DELIVERY.

3.1 THE SELLER PROVIDES PRODUCTS IN THE FORM AND PRICE COMPATIBLE WITH THE CUSTOMER’S CHOICE, VIA POLISH MAIL (post office) – OR AN OTHER CARRIER, INDICATED DURING ORDERING. INTERNATIONAL SHIPMENTS ARE NORMALLY SENT TO THE FOLLOWING COUNTRIES: AUSTRIA, BELGIUM, BULGARIA, CZECH REPUBLIC, DENMARK, FRANCE, SPAIN CONTINENT, ESTONIA, NETHERLANDS, LUXEMBOURG, LITHUANIA, LATVIA, GERMANY, PORTUGAL CONTINENT, ROMANIA, SAN MARINO, SLOVAKIA, SLOVENIA, SWEDEN, HUNGARY, GREAT BRITIAN, ITALY. SHIPPING TO OTHER COUNTRIES IS PRICED INDIVIDUALLY VIA MAIL.

3.2 COSTS OF DLIVERY ARE CLEARLY COUNTED AND STATED DURING THE PROCESS OF MAKING AN ORDER, ESPECIALLY PRIOR TO APPROVAL OF THE CUSTOMER. THE PRICES OF INDIVIDUAL SUPPLY OPTIONS ARE DEPENDENT ON THE PRICES OF SERVICES OF THE CONVENIENT CARRIERS.

3.3 ACCORDINGLY WITH ART. 545 § 2 OF THE CIVIL CODE, IN CASE OF SENDING THE PRODUCT TO THE CLIENT THROUGH A CARRIER, THE CLIENT IS OBLIGED TO ASSESS THE PACKAGE DURING )AND IN A WAY ESTABLISHED WITH PACKAGES OF THIS KIND, ACCORDINGLY WITH THE RULES OF THE SPECIFIC CARRIER’S SERVICES. IF DURING THE ACCEPTANCE OF THE PACKAGE FROM THE CARRIER THE CUSTOMER OBSERVES A LACK OR DAMAGE OF THE PRODUCT, HE IS OBLIGED TO UNDERTAKE ANY ACTION NECESSARY TO ESTABLISH THE RESPONSIBILITY OF THE CARRIER.

3.4 THE GOOD IS SUPPLIED BY THE DHL COURIER COMPANY  OR THROUGH THE POLISH POST VIA A REGISTERED PRIORITY LETTER. DURING THE PURCHASE, THE CLIENT CHOOSES THE OPTION OF DELIVERY WHICH IS LINKED WITH ADDITIONAL COST, ADDED TO THE TOTAL PRICE OF THE PURCHASE. THE GOODS MAY ALSO BE RECEIVED IN PERSON AFTER PRIOR PHONE CONTACT.

3.5 THE SHOP DOES NOT RECEIVE THE PACKAGES SENT TO IT WHICH ARE SENT VIA CASH ON DELIVERY AND IS NOT RESPONSIBLE FOR THE COSTS CONNECTED TO SUCH PACKAGES.

4. PAYMENT METHODS ACCEPTED.

4. THE CLIENT IS OBLIGATED TO PAY THE PRICE FOR THE ORDERED GOODS.

4.2 THE SELLER PROVIDES THE FOLLOWING METHODS OF PAYMENT TO THE CUSTOMER DUE TO THE AGREEMENT OF SALE:

4.2.1- ONLINE TRANSFER - PAYMENT SUPPORTED BY SERVICE PRZELEWY24, BEING PART OF DILCOM24 GROUP SP Z OO KANCELARSKA 15, 60-327 POZNAN, TIN: 781-173-38-52, CRO CERTIFICATE: 634509164. WHEN CHOOSING THIS OPTION OF PAYMENT, YOU WILL AUTOMATICALLY BE REDIRECTED TO THE PRZELEWY24.PL SYSTEM.

WHEN COMPLETING A PAYMENT THROUGH AN INTERNET TRANSFER, AFTER SELECTING YOUR BANK, PLEASE LOGIN USING ACCESS DATA TO INTERNET BANKING AND CONFIRM THE PAYMENT. LIST OF BANKS OPERATED BY PRZELEWY24.PL THE PRZELEWY24.PL SERVICE HAS A CERTIFICATE OF BUSINESS CREDITABILITY AND IS BASED ON SSL ENCRYPTION, ENSURING A HIGH SAFETY LEVEL OF THE TRANSACTIONS.

4.2.2- CREDIT CARD – THE CLIENT MAY MAKE A PAYMENT VIA CARD. THESE PAYMENTS ARE SUPPORTED BY PAYPRO SA COMPANY WITH THE HEADQUARTERS IN POZNAN AT KANCELARSKA 15, 60-327 POZNAN, ENTERED INTO THE BUSINESS NATIONAL COURT REGISTER LED BY THE DISTRICT COURT OF POZNAN NOWE MIASTO AND WILDA, VII DIVISION OF THE NATIONAL REGISTER UNDER THE KRS NUBER 0000347935, VAT NUMBER 7792369887, WITH THE SHARE CAPITAL OF PLN 4,500,000.00, FULLY PAID, REGISTERED INTO THE NATIONAL PAYMENT INSTITUTIONS LED BY THE FINANCIAL SUPERVISION COMMISSION UNDER THE SUBJECT NUMBER IN UKNF IP24 / 2014, AS A NATIONAL PAYING AUTHORITY REPRESENTED BY: MR PETER KURCZEWSKI – THE CHAIRMAN OF THE BOARD, HEREINAFTER REFERRED TO AS PAYPRO SA. THE PAYMENT SYSTEM SUPPORTS THE FOLLOWING CARDS: VISA, MASTERCARD, MAESTRO, DINERS CLUB, JCB, POLCARD BANK AND VISAELECTRON SHOULD THE BANK ACCEPT SUCH AN OPTION –TO MAKE PAYMENTS USING A CREDIT CARD, INFORMATION IS REQUIRED TO BE FURNISHED AND ABOUT THE CARD HOLDER CARD AND AUTHORIZATION OF THE TRANSATION VIA CVV CODE OR CVC CODE.

4.2.3-PAY PAL – IN THE PAYPAL SYSTEM THE CUSTOMERS CAN PAY WITH A CREDIT CARD OR PAYPAL ACCOUNT BALANCE THAT CAN BE POWERED VIA TRANSFERS WITH ANOTHER BANK ACCOUNT OR PAYPAL ACCOUNT. ALL FINANCIAL INFORMATION OF THE USERS IS STORED IN A SECURE PAYPAL SYSTEM.

4.3 PAYMENT DEADLINE.

4.3.1 THE CLIENT IS REQUIRED TO MAKE THE PAYMENT WITHIN 7 CALENDAR DAYS FROM THE DATE OF THE SALE AGREEMENT.

5. PRODUCT RECLAMATIONS AND REFUNDS.

5.1 THE CLIENT ACCORDINGLY TO APPLICABLE LAW MAY, WITHIN 14 DAYS OF RECEIPT OF THE ORDERED PRODUCT WITHDRAW FROM THE CONTRACT WITHOUT GIVING THE CAUSES. THE CLIENT IS REQUIRED TO RETURN PRODUCT WITHOUT ANY SING OF DAMAGE AND USE. THE CLIENT SENDS THE ITEM AT THEIR EXPENSE ATTACHING THE RETURN FORM, WHICH IS INCLUDED ON THE WEBSITE IN A TAB.

5.2 WITHIN 14 DAYS THE SELLER RETURNS THE AMOUNT BEING THE PRICE OF THE HARNESS TO THE CLIENT’S BANK ACCOUNT AS WELL AS THE CHEAPEST AVAILABLE ON THE WEBSITE WAY OF PRODUCT DELIVERY. IN THE CASE OF RECEIPT IN PERSON, ONLY THE HARNESS PRICE IS RETURNED.

5.3 AFTER 14 DAYS OF RECEIPT OF THE PRODUCT THE CLIENT WILL LOOSE THE RIGHT TO THE RETURN OF THE PRODUCT.

5.4 IN THE EVENT OF PURCHASE OF A DEFECTIVE PRODUCT, YOU MAY SUBMIT A COMPLAINT IN 2 WAYS:

- IN WRITING TO: ART PROFESSIONAL , PYCHOWICKA 7 STREET, 30-364 KRAKOW

- ELECTRONIC MAIL TO: CONTACT@SOOSPENDERS.COM.

5.6 IT IS RECOMMENDED FOR THE CUSTOMER TO PROVIDE THE FOLLOWING IN THE DESCRIPTION OF THE RECLAMATION:

- INFORMATION AND CIRCUMSTANCES RELATING TO THE SUBJECT OF COMPLAINTS,

- THE DEMANDED WAY LEADING TO COMPLIANCE WITH THE AGREEMENT OF SALE OR

STATEMENT ABOUT DECREASING THE PRICE OR WITHDRAWAL FROM THE SALE AGREEMENT.

- CONTACT INFORMATION, OF THE CUSTOMER SUBMITTING THE COMPLAINT, WHICH WILL MAKE IT EASIER TO CONSIDER THE RECLAMATION BY THE SELLER.

5.6 THE SELLER WILL ADDRESS THE CLAIM WITHIN 14 DAYS OF THE SUBMISSION.

5.7 IN CASE OF GROUNDLESS RECLAMATION THE ITEM IS RESENT AT THE CLIENT’S EXPENSE.

5.8 IN THE EVENT OF EXAMINATION OF THE COMPLAINT THE FAVOR OF THE CLIENT – THE SHOP WILL REPAIR OR REPLACEME THE RECLAMATED PRODUCT FOR THE CLIENT TO A ONE OF STANDARD VALUE OR, IF EXCHANGE OR REPAIR WILL NOT BE POSSIBLE, THEY WILL RETURN THE AMOUNT FOR THE RECLAMATED PRODUCT WITHIN 14 DAYS OF RECEIPT OF THE DAMAGED PRODUCT FROM THE CLIENT.

6. RETURN CHARGES.

6.1 THE SHOP WILL MAKE THE REFUND WITHIN 14 CALENDAR DAYS THROUGH A BANK ACCOUNT TRANSFER TO THE CUSTOMER IN THE CASE OF THE FOLLOWING:

6.1.1 CANCELLATION OF THE CONTRACT

6.1.2 RETURN OF THE PRODUCT

6.1.3 RECOGNITION OF A COMPLAINT AND INABILITY TO REPAIR OR REPLACE THE DEFECTIVE PRODUCT

7 PERSONAL DATA

7.1 THE CLIENT EXPRESSES CONSENT TO PROCESSING OF PERSONAL DATA GIVEN BY THEM TO THE SHOP IN THE PROCESS OF USE OF THE SHOP. APPLICATION OF PERSONAL DATA BY THE CUSTOMER IS VOLUNTARY.

7.2 ADMINISTRATOR OF PERSONAL DATA PROCESSED FOR THE IMPLEMENTATION OF THE RULES OF THIS ARTICLE IS ART PROFESSIONAL COMPANY MAGDA CHORĄŻYKIEWICZ- SROCZYNSKA, PYCHOWICKA 7, 30-364 KRAKOW. PERSONAL INFORMATION IS GIVEN VOLUNTARY AND PROCESSED FOR THE PURPOSE, SCOPE AND BASIS OF THE PRINCIPLES IN THE PRIVACY POLICY PUBLISHED ON THE ONLINE STORE WEBSITE SOOSPENDERS.COM

7.3 WHEN SUBMITTING THE ORDER, THE CLIENTS AGREES TO THE PROCESSING OF PERSONAL DATA, NECESSARY FOR THE IMPLEMENTATION OF THE PAYMENT BY THE ELECTRONIC TRANSFER SERVICE PRZELEWY24 - DIALCOM24 Ltd. ADDRESS FOR CORRESPONDENCE: 60-327 POZNAN, KANCELARSKA 15 TIN 781-173-38-52, ID 634509164 DISTRICT COURT POZNAN, VIII DIVISION OF THE NATIONAL ECONOMIC COURT REGISTER KRS 0000306513.

7.4 THE SHOP USES COOKIES